Shipping policy

Welcome to SHIELD! We are excited to have you as our valued customer. Please take a moment to review our Shipping Policy to understand how we process and deliver your orders.

1. Order Processing:

All orders are processed within 1 business days, excluding weekends and holidays.
Orders placed after 2:00 PM (local time) will be processed on the next business day.

2. Shipping Rates:

Shipping rates are calculated based on the weight of your order and your location. You can view the shipping cost at the checkout before completing your purchase.

3. Shipping Methods:

We offer various shipping methods, including standard and expedited shipping.
Delivery times may vary based on the shipping method selected and your location.

4. Domestic and International Shipping:

We currently offer shipping within [PAKISTAN]
International shipping rates and delivery times vary based on the destination.

5. Order Tracking:

Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
Use this tracking number to monitor the status and location of your package.

6. Estimated Delivery Times:

Estimated delivery times are provided at the checkout and are based on the selected shipping method.
Please note that unforeseen circumstances, such as weather conditions or customs delays, may impact delivery times.

7. Undeliverable Packages:

In the event that a package is undeliverable due to an incorrect address provided by the customer, refusal of the package, or failure to respond to delivery attempts, the customer will be responsible for any return and reshipping costs.

8. Customs and Duties:

For international orders, customers are responsible for any customs duties or taxes imposed by their respective countries.

9. Order Changes:

Once an order is placed, changes to the shipping address or shipping method may not be possible. Please double-check your information before completing your purchase.

10. Contact Us:

If you have any questions or concerns about your order or our shipping policy, please contact our customer support team at CUSTOMERCARE@SHIELD.COM.PK or 0800-22297.

Thank you for choosing SHIELD! We appreciate your business.